Terms of service

Last updated: November 15, 2026

Using this store

This website is operated as China Arts & Gift. These terms apply to purchases and use of our online store. Our Privacy Policy describes how personal information is processed.

Products and orders

Review the product description, dimensions, materials, quantity, and selected options before ordering. Screens and lighting can affect color appearance. Product availability is shown on the product page; if an order cannot be fulfilled, we will contact you and refund any payment for unfulfilled items.

Prices and payment

Prices are displayed in US dollars (USD). Applicable taxes, if any, are shown at checkout before payment. Standard shipping within the United States is free with no minimum purchase. Use only payment methods actually displayed at checkout. An order confirmation acknowledges receipt of the order.

Shipping and returns

Processing takes 1–2 business days and standard transit after dispatch is estimated at 3–5 business days, for a total of 4–7 business days. Business days are Monday–Friday, excluding public holidays. Our cutoff is 15:00 Pacific Time. Please read the Shipping Policy and Refund Policy for full conditions.

Return requests must be made within 30 calendar days of receipt. Eligible returns must be unused, unwashed, and in original condition with packaging and tags. Change-of-mind return postage is paid by the customer; for our errors, we cover reasonable return postage. No restocking fee applies. Refunds are issued within 3–5 business days after receipt and inspection; bank processing is additional.

Changes and cancellations

Contact us promptly for order changes, exchanges, or cancellation. Requests depend on stock and order status and are not guaranteed after processing or dispatch.

Website content and applicable rights

Do not use this website for unlawful purposes or misuse its content. We may correct errors and update content. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Contact China Arts & Gift

Email: info@chinaartsgift.com
Phone: +1 323-369-1691
Address: 750 N Hill St, Los Angeles, CA 90012, USA

Opening hours: Monday–Sunday, 10:30–17:30 Pacific Time (America/Los_Angeles).