Shipping policy

Last updated: November 15, 2026

Where we ship and delivery cost

China Arts & Gift ships orders within the United States only. Standard shipping is free on every order, with no minimum purchase.

Processing and transit times

Order processing takes 1–2 business days. Standard transit after dispatch is estimated at 3–5 business days. Total estimated delivery is 4–7 business days. Processing and transit business days are Monday–Friday, excluding public holidays.

Our order cutoff is 15:00 Pacific Time (America/Los_Angeles). Orders placed after the cutoff, on weekends, or on holidays begin processing on the next business day. Delivery dates are estimates and may be affected by carrier delays.

Shipping address and tracking

Orders ship from 750 N Hill St, Los Angeles, CA 90012, USA. Check your shipping address before placing an order. Contact us promptly to request an address correction; changes depend on the order status and cannot be guaranteed once dispatched.

When tracking is available, it is included in your dispatch notification. Tracking can take time to update after carrier pickup. If a shipment appears delayed, missing, or damaged, contact us with your order number so we can investigate with the carrier and discuss the appropriate resolution.

Contact China Arts & Gift

Email: info@chinaartsgift.com
Phone: +1 323-369-1691
Address: 750 N Hill St, Los Angeles, CA 90012, USA

Opening hours: Monday–Sunday, 10:30–17:30 Pacific Time (America/Los_Angeles).